Our team

Business Manager

With over six years of experience in client relations and account management, Zamran excels at fostering strong partnerships and driving exceptional results. As a senior account manager, Zamran brings a unique blend of strategic insight and hands-on expertise to every client engagement. Zamran began his career in sales and quickly advanced to account management, where his knack for understanding client needs and delivering tailored solutions set him apart. Over the years, he has successfully managed diverse portfolios, ranging from small businesses to Fortune 500 companies, ensuring each client receives personalized attention and outstanding service. His commitment to continuous learning and professional development keeps him at the forefront of industry trends and best practices. Outside of work, Zamran enjoys volunteering in his community, traveling, and exploring new cuisines. His dedication to excellence, both professionally and personally, makes him a valued asset to the team.

Human Resources

Simran is an accomplished professional with extensive experience in the call center industry and a proven track record in human resources management and client relations. With over 5 years of expertise, she has excelled in managing high-performance teams, driving operational efficiency, and fostering positive work environments.As a Human Resources Director, Simran has demonstrated her ability to lead organizational transformations by developing and implementing innovative HR strategies. Her key strengths include talent acquisition, employee engagement, and performance management. Simran is highly adept at identifying top talent, creating leadership development programs, and improving retention rates through a focus on employee satisfaction and career growth.In addition to her HR expertise, Simran has a strong background in client relations, ensuring high-quality service delivery and building long-lasting relationships with key clients. Her ability to understand client needs and provide tailored solutions has contributed to improved customer satisfaction and business growth.With a passion for people and a commitment to excellence, Simran continues to be a driving force behind organizational success, creating a thriving and inclusive workplace culture.

Quality Assurance

Manahim Imran is an experienced professional with a proven track record in Quality Assurance (QA) leadership, client relations, and customer support. With over 4 years of experience, Manahim has successfully led QA teams to ensure the delivery of high-quality software products, enhancing product reliability and performance.Her expertise in client relations has enabled her to build strong, long-lasting relationships by understanding client needs and ensuring their satisfaction through tailored solutions. In addition, Manahim has excelled in customer support, providing top-tier service and addressing client concerns with efficiency and empathy, contributing to customer retention and loyalty.Her dynamic skill set and dedication make her a key contributor to any organization’s success, where the focus is on delivering excellent customer experiences and maintaining high operational standards.